History

 

1980

  • Dan Hornung founds ROYDAN Enterprises Ltd. in Manitowoc, Wisconsin
  • Dan began working with several local businesses to automate their accounting systems and provide equipment and technical expertise

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1983-1989

  • First computerized debt collection solution—Collection Agency Manager
  • Expanded collection system—Collection Connection—adds automation and more functionality
  • Roydan expands customer base to include collection agencies outside of Wisconsin
  • Roydan introduces new software brand—Collection 2000—to the mass market

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1990-1994

  • Roydan holds first User Meeting
  • Developed integrated dialing services including auto-dialing and predictive dialing
  • Roydan begins integrating with third-party vendors to introduce additional collection automation

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1998-1999

  • Roydan introduces Bloodhound collection software brand and releases Document Imaging feature
  • New Check Imaging option allows user to scan checks received for collection and import the images and MICR information into Bloodhound

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2000-2004

  • Client Web Link, Roydan’s first web access application, is released
  • Hosting services offered
  • New check collection suite of products includes check verification, RCK, check guarantee, and check-by-phone
  • Roydan moves to new headquarters/corporate office

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2005-2010

  • New Best Friend program provides agencies with continuous offsite data backup and disaster recovery services
  • New Bloodhound Click-to-Collect® feature streamlines tasks for collectors for greater efficiency and consistency
  • First international customer
  • Debtor Web Link allows debtors to make debt collection payments online
  • Telephony product selection expands–Call Recording, Hosted Predictive Dialer, Hosted PBX (phone system)
  • Partnership with ISCorp provides technical support and hosting services to clients
  • Roydan introduces integrated message dialing

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2013-2015

  • ClientConnect, ViewPoint, and CallCommand branded products introduced
  • Roydan launches blog to share helpful debt collection industry tips and announcements
  • Company structure grows to incorporate key staff as co-owners
  • Addition of LocalTouch® functionality enhances CallCommand dialing products

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