Mission
Fostering remarkable relationships through innovative technology.
About Roydan
Forty-plus years of building for collections.
Dan Hornung founded ROYDAN Enterprises, Ltd. in 1980, working with local businesses in Manitowoc, Wisconsin to automate their accounting systems. That work led to Bloodhound® — and a four-decade run of building tools the collections industry actually wants to use.
Today, Roydan is employee-owned. The people who design, build, and support our products are literally invested in the success of every project we ship.
What Drives Us
Mission, Vision, and Values
The principles that guide how we build, support, and grow alongside our customers.
Vision
To be the trusted provider of intelligent solutions that drive meaningful customer connections.
Values
As employee-owners, we are solutions-driven people who value problem-solving and innovative creativity.
Executive Team
Leadership at Roydan
The executives guiding the company's direction, products, and people.
Barry Phetteplace
Chief Executive Officer
Barry is ROYDAN's Chief Executive Officer and President, providing strategic leadership, organizational vision, and oversight of the company's growth, innovation, and customer-focused initiatives.
Adam Tadeo
Chief Technology Officer
Adam serves as ROYDAN's Chief Technology Officer, leading technology strategy, product development, infrastructure, and engineering efforts to deliver innovative and reliable solutions for customers.
John Shea
Chief Revenue Officer
John serves as ROYDAN's fractional Chief Revenue Officer, leading sales, marketing, and revenue growth initiatives.
Matt Barrett
Chief Financial Officer
Matt serves as ROYDAN's fractional Chief Financial Officer, providing strategic financial leadership, budgeting, forecasting, and board support.
By the Numbers
A Foundation Decades in the Making
1980
Founded in Manitowoc, WI
100%
Employee-owned
45+
Years building for collections
2
Products. One roadmap.
Our History
The Roydan Story
Four and a half decades of innovation in the collections industry — one milestone at a time.
The Beginning — 1980
Dan Hornung founded ROYDAN Enterprises, Ltd. in Manitowoc, Wisconsin, and began working with local businesses to automate their accounting systems and provide technical expertise.
1983 – 1989
The first computerized debt collection solution, known as Collection Agency Manager, was introduced. As the customer base grew and more automation was added, the software name evolved to Collection Connection and later, Collection 2000.
1990 – 1994
The company held its first user meeting. During this time, integrated dialing services were added to the software, including auto-dialing and predictive dialing. ROYDAN also began integrating with third-party vendors to introduce additional collection automation.
1998 – 1999
ROYDAN introduces the Bloodhound® Software brand. A new Document Imaging feature is introduced, as well as Check Imaging, which allows users to scan checks received for collection and import the images and MICR information into Bloodhound.
2000 – 2004
ROYDAN released Client Web Link, their first-generation client web portal. They also introduced a suite of check collection products including check verification, check guarantee, RCK, and check-by-phone. ROYDAN became one of the first companies in the industry to offer cloud hosting services. In 2004, they moved to their current corporate headquarters.
2005 – 2010
A new Bloodhound Click-to-Collect® feature is released that streamlines tasks for collectors, providing greater efficiency and consistency. A consumer web portal known as Debtor Web Link is introduced, allowing consumers to make payments online. ROYDAN partnered with ISCorp to provide technical support and hosting services to customers.
2013 – 2016
An enhanced client web portal known as ClientConnect is introduced, as well as a new reporting solution, ViewPoint. ROYDAN's corporate structure grew to incorporate key staff as co-owners. Enhanced tracking of consumer contact information known as Contact Tracker is introduced.
2017 – 2020
ROYDAN enhanced the ViewPoint reporting tool to include data replication and additional reporting capabilities. A new Data Exchange feature provides a convenient way to import client files. ROYDAN completed its first SOC 1 Type 2 examination, which is renewed annually. A new omni-channel communication suite known as Encore is introduced.
2021 – 2022
After more than 40 years in business, ROYDAN CEO Dan Hornung transitioned ownership of the company to the employees. A new Compliance Rule Builder feature was added to help customers navigate the increasingly complicated industry regulations. A public API was introduced to provide customers with increased flexibility to connect Bloodhound to other systems.
2023
ROYDAN developed a new omni-channel contact center solution known as NexTask® that's tightly integrated with Bloodhound, but can also connect to other CRM platforms or data sources through API connections.
2024
In September 2024, ROYDAN's Board of Directors named Barry Phetteplace to succeed founder Dan Hornung as President of the company. Barry's past leadership roles in other technology companies made him the perfect fit to take over operation of ROYDAN.
2025
In March 2025, ROYDAN founder Dan Hornung officially retired from the company after 45 years of service. As part of his retirement from day-to-day operations, Dan has now taken on the role of Chairman of the Board of Directors.
Careers
Build Your Career at Roydan
As an employee-owned company, every team member has a stake in what we build and how we grow. Explore open roles and join a team shaping the future of collections technology.
There are no current openings at this time.
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Want to work with us — or for us?
Whether you're evaluating Roydan for your organization or exploring a career with an employee-owned company, we'd like to hear from you.